Adaptive Affinity – helping consumers take control
In tight economic times, credit can be hard to come by and your credit rating becomes more important than ever. Through our membership programmes, Adaptive Affinity offers quality credit reporting tools that give you back control. Our services help you stay on top of your finances and you can do it all from your own home, whenever suits you. Receive a personal credit report, review your credit scores and discover the factors that influence your credit rating.
Open and above-board
There is nothing secretive or mysterious about how Adaptive Affinity assists its customers. Our membership programmes are trustworthy, upfront and honest – we don’t hide behind small print or complicated conditions. You know where you stand because we publish full Terms and Conditions on our website that set out our obligations and liabilities and advise you of the status of the information we hold and are responsible for. If, at any time, you become dissatisfied, you can immediately cancel our services.
We’re here to help
We’ve worked hard to develop a responsive, consumer-oriented approach and our highly-trained Customer Service team can answer all your questions. Our website gives clear answers to many of the most common questions we’re asked, so this is a good starting point for finding out more. We also host a Customer Forum and look forward to receiving your thoughts and ideas.
Data protection you can rely on
Privacy and security are of paramount concern both to Adaptive Affinity and to our many customers. We have put in place a rigorous Privacy and Security Policy to keep your personal information safe. The Policy sets out the information we gather, keep and use. It also explains how you can check, and if necessary change, any personal information of yours that we hold.